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Job:
Specialist Data Network (4941896) in Oakland, CA
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| Summary |
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The primary purpose of this role is the implementation and support of network architecture, including LANs/WANs, LAN internetworking, and connections with the WAN and Internet environments. Activities include monitoring and trend analysis, project planning and execution, process analysis and equipment life cycle management.
This role will require 15% overnight travel and rotational 7x24 on-call support responsibilities.
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Type |
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Full time |
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| Responsibilities |
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Infrastructure support
' Configure, install, and maintain necessary hardware and software for LAN/WAN hardware/software to provide a suitable environment to run production applications and to perform development.
'Perform maintenance and release upgrades on a timely basis or as needed.
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' Monitor performance and availability of LAN/WAN platforms.
' Implement network architectures, including LAN-to-WAN, LAN-to-LAN, and WAN-to-WAN communications.
' Monitor, control, and recommend improvements to infrastructure performance in the areas of response, throughput, and availability; identified trends, root cause analysis, and prevention.
' Maintain network diagrams and documentation, including procedures for LAN/WAN administration.
' Identify, recommend, and manage network infrastructure support tools, ie., Orion, CiscoWorks, WLSE, packet capture etc.
' Administer IP Address assignments. |
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' Maintain spares inventory at selected locations (includes inventory, maintenance contract management).
' Adhere to established networking policies, procedures, and best practices.
' Prepare and manage cabling and network connections.
' Work with remote ITC to manage UPS and network hardware lifecycle.
' Catalogue and develop knowledge-base content for department-specific, network-dependent applications; seek out insight and on-the-job training and other internal and external resources, and document key learnings. |
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Production Support
' Provide technology support (7x24, on-call rotation basis), troubleshoot and provide solutions to hardware/software problems:
o Review assigned service requests daily
o Manage incidents according to incident priority framework and provide status updates to business; escalation to management
' Manage 3rd-party service providers
' Coordinate site network support activities with remote ITCs
' Meet or exceed SLOs to minimize client productivity loss caused by technology outages
' Support and contribute to Business Continuity Plans for market, region, and zone. |
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Project Support
o Contribute as Network SME on selected business projects
o Lead the effort in designing and implementing cost-effective and efficient network solutions
o Evaluate LAN/WAN communications and routing products
o Develop implementation and test plans
o Adhere to Project Management best practices for managing timelines, status communications, scope, and budget. |
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SUPERVISION RECEIVED:
o Lead Data Network
o Manager Network |
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| Required Skills |
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High School Diploma/GED AND 6 + years work experience in network design & implementation.
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Bachelor's degree in Computer Science, Network Engineering or related discipline AND 4+ years work experience in network design & implementation. |
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Education
and
Experience |
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| High School Diploma/GED AND 6 + years work experience in network design & implementation.
OR
Bachelor's degree in Computer Science, Network Engineering or related discipline AND 4+ years work experience in network design & implementation. |
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