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Job: Staffing Analyst (4963352) in Plano, TX
EmploymentCrossing Ref. code: N/A   |    posted on 01/16/2012


Summary
Job Responsibilities and Requirements: Responsible for creating medium and short-term staffing plans for various lines of business and general customer relation groups. Creates schedules for associates, determines overall FTE needs, analyzes staffing parameters, creates plans to optimize resources, holiday planning, and ensures service level, occupancy and financial goals are met. Responsibilities: Planning Analysis Relationship.

Job Type
Full time
Responsibilities
No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment.
Required Skills
We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
 
 
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EmploymentCrossing
Education and
Experience
: High School Diploma, GED or Equivalent Certification At least 1 year of experience in a Call Center At least 1 year of experience in Microsoft Office Excel and Access Preferred Qualifications: Associates Degree in Business Management At least 2 years of experience in a Call Center At least 1 year of experience with staffing plans and analysis At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Additional
Information
For more information of this job and to Apply Online, please visit us at http://www.Hrcrossing.com/lcjpjobdetail.php?akey=d5d9a1bee515ac890c62d23711fc308a&jpid=ttatcsxcx&sid=1
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