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Job: Operations Support Coordinator (4963646) in Oakland, CA
RecruitArrow Ref. code: N/A   |    posted on 01/17/2012


Summary
Job Responsibilities and Requirements: Under the direction of the Center Dean, Campus Director, Assistant Center Dean, Student Central Manager/Dean/Director or Metro/Campus President, the Operations Support Coordinator performs routine and recurring student, faculty, and operational services required in the Operations of Campus/Center. This position may train and serve as a lead person to the part-time Staff, including student workers.

Job Type
Full time
Responsibilities
. Essential Duties and Responsibilities Supports the new student recruitment and registration process at the DVUC. Supports the continuing student and academic area at the DVUC. Greets and directs prospective and/or current students or visitors.
Required Skills
Answers incoming calls, provides information to each caller, refers calls to appropriate person, and takes messages. Responds to student questions and/or requests; fields student complaints and resolves, if able; and/or escalates concerns, as necessary.
 
 
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Associate s degree required, Bachelor s degree strongly preferred. At least 3 to 5 years of related experience in Marketing, Customer Service, Finance, or Administrative Support required. Advanced PC skills in Microsoft Office Suite, Internet applications, and database Management software required. Excellent customer service, interpersonal, organizational, oral and written communication skills required.
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