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Job: Associate (4987982) in Eau Claire, WI
Hound Ref. code: N/A   |    posted on 01/23/2012


Summary
Job Responsibilities and Requirements: Responsibilities - Provide high quality, positive customer interaction through multiple channels (phone, web, email, mail) in a Call Center environment. Typical calls include, but are not limited to: establishing, transferring and/or disconnecting service; analyzing and researching account information. - Performs other duties as assigned including work on special projects.

Job Type
Full time
Responsibilities
As a leading combination electricity and natural gas energy company, Incorporated offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers.
Required Skills
Incorporated's vitality comes from our people. It takes professionals in engineering, customer service, linemen, marketing and sales professionals, energy traders, mechanics, finance and accounting professionals and many others to power our company.
 
 
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54701, Within 50 miles of 54701

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Education and
Experience
High school diploma or equivalent - 1 year experience in a customer service environmen. Proven job stability - Applicant must successfully pass pre-hire skills assessment and also complete training, with a testing score of 80% or higher - Ability to participate in on-call rotation and work overtime during emergency/outage situations - Proficient in the use of Microsoft Office suite PREFERRED -Bilingual - English/Spanish - Additional education in business or related field -Call center experience.
Additional
Information
For more information of this job please visit us at http://www.hound.com/gjviewjob.php?jid=cadfae4dea65c5311828474b6adc080d1116eb5
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